How the internet gets to you
Understanding how the network works
From the web to your home
Below is a summary of how the internet will get to you and the role Opticomm plays.
What's Opticomm's role versus my internet provider?
Opticomm is a wholesale access network provider. We build, own, and manage the fibre network that connects from your home to the internet backbone via your preferred service provider. Learn more about the role of Opticomm and our service providers below:
Role of Opticomm
Opticomm is a wholesale network operator of the 'access' part of the network. Opticomm delivers your service and acts as one link in the chain of network providers that your service provider utilises to deliver an internet or telephone service.
Role of your service provider
Your contract for internet or telephone services is with your service provider and your service provider is responsible for the end-to-end delivery and support of your service. Service providers are responsible for placing service calls and following up any wholesalers they use to deliver your service.